/ Support

How can we help?

Email us and a real person will reply. Include the details below and we can help you faster.

Emailhello@osmoniy.comHelp with GoTeach and our other apps (accounts, billing, bugs), plus partnerships, press, legal and anything else.

Common topics

Account and sign-inTrouble signing in, changing your email or resetting your password.Email us Billing and subscriptionsPlans, receipts, renewals and cancellations.Email us Bugs and feedbackSomething not working, or an idea to make it better.Email us Privacy requestsAccess, correct, export or delete your personal data.How to request

What to include

The app you are using, for example GoTeach
The email address on your account
Your device and operating system, or your browser
What happened, what you expected, and the steps to reproduce it
Screenshots, if you have them

Delete your account

You can ask us to delete your account and its associated data at any time. Where an app has a delete option in its account settings, you can use that. Otherwise, email hello@osmoniy.com from the address linked to your account with the subject “Delete my account” and the name of the app.

We will confirm the request and delete your data as described in our Privacy Policy. Records we must keep by law, such as transaction records, are kept only for as long as required.

Subscriptions bought through the App Store or Google Play must be cancelled in your store account. Deleting your account does not cancel them automatically.

Product help

GoTeach. Product information is at goteach.io. For anything else, email hello@osmoniy.com.

Company

Company: Osmoniy Labs
Address: [ Business address — to be added ]
Email: hello@osmoniy.com